Resolving Professional Disagreements

Reviews have routinely highlighted the importance of professionals challenging decisions to ensure the best outcomes for the adults they are working with. In some cases, professionals may believe that they have challenged a decision; but the process of the review has evidenced that the challenge was not clear or not perceived as such.

The purpose of this policy is to explain what to do when a professional has a concern or a professional difference with another agency decision or action and how to respond to that challenge.

• Resolving Professional Disagreements