WMWA offer a ‘no names’ domestic abuse consultation function for all partner agencies who wish to seek advice around an individual for whom they cannot share personal data. This consultation can be undertaken by contacting our Access to Services helpline on 0800 783 1359.
All calls are answered/responded to by trained domestic abuse specialists with multi layered knowledge of domestic abuse, the local Herefordshire context and the relevant national frameworks and legislation. All calls to the helpline are recorded for training and monitoring purposes however, no information is shared without due and proper consent.
Information will only be shared without consent where WMWA believe that a child or adult is at risk of significant harm, in the prevention and detection of crime and/or where it is in the public interest to do so. Please visit http://www.westmerciawomensaid.org/ for further information.