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Learning and improvement

The are several strands to our learning and improvement programme all of which are explained below:

Quality Assurance Audits

Serious Case Reviews

External reviews of our effectiveness and self evaluation

Child Death Overview Panel (CDOP)

Quality Assurance Audits

HSCB audits and reviews cases through its ongoing quality assurance programme and through in-depth reviews of cases of significant concern through which additional learning will be identified.  Where necessary improvements are identified through this work, the appropriate actions are referred to either individuals or other Sub Groups of the HSCB.  These are then monitored by the Board's Quality Assurance sub group.

An example of our audit work can be seen in the multi agency Levels of Need Threshold Guidance audit for front line staff which was undertaken by the Quality Assurance sub group in December 2015.

Serious Case Reviews

A Serious Case Review is held when a child has died and abuse or neglect is known or suspected to be a factor in the child's death.

View the Serious Case Reviews page to read more. 

External reviews of our effectiveness and self evaluation

In May 2014 Ofsted reviewed the effectiveness of Herefordshire Safeguarding Children Board as part of  a wider inspection of child protection services in Herefordshire.  Ofsted found that the Board and local authority children's services were making significant improvements since the previous inspection in 2012, although stated that the improvements need to be sustained and embedded.  The Board was rated by Ofsted as Needs Improvement and the improvement work is continuing.  You can read the most recent Ofsted review and older inspection reports on Ofsted's inspection reports for Herefordshire webpage.

To assure ourselves that we are continuing to make progress following our Ofsted inspection in 2014, the Board invited the Local Government Association to undertake a Peer Diagnostic of our work in November.  The recommendations were presented to members of the Board at the end of the Peer Diagnostic and will be discussed at an extraordinary meeting of the Strategic board at the beginning of December.  The final letter will also be received in December, and the recommendations will be published then.

An expectation of our Partners is that they adhere to their own Statement of Expectations which, in acknowledging the Board's vision, mission and values, sets out a developed vision for the future of safeguarding children and young people through their organisations.  These form part of the HSCB Partner Organisations' Commitments to Safeguarding document which supports accountability and the ability of organisations to challenge effectively each other's work.