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Adult safeguarding agencies contacts

All the following agencies work closely together to safeguard adults.

If you are concerned that someone is being abused or harmed, please use these contacts.

The advice and referral team (ART)

The ART team will discuss your safeguarding concerns, give you advice and take referrals: 

  • Telephone: 01432 260715 (weekdays 9am-5pm)
  • Secure email: 
  • Out of hours (emergency) contact number for referrals: 0330 123 9309 (after 5pm, weekends and public holidays)


If someone is injured or in immediate danger: 

  • Telephone: 999 - police, fire, ambulance


To report abuse when there is no immediate emergency (for example, you have witnessed an incident)

  •  West Mercia Police telephone: 0300 333 3000

Care Quality Commission (CQC)

The CQC are the independent regulator of health and adult social care in England.

They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.

If you are concerned about a service that is regulated by the CQC

Agencies that make Herefordshire a safer place

Community Safety Partnership

This multi-agency organisation is set up to tackle community safety and drug issues across the county, working together to make Herefordshire an even safer place to live, work and visit. 

They hold a statutory duty to undertake a Domestic Homicide Review when a person (over 16) is murdered either by an intimate partner or a member of their household. 

For more information please visit the Community Safety Partnership page on the Herefordshire Council site.

Consumer Advice

You can find support and advice on how to deal with a range of consumer issues, including cold calling, doorstep selling and scams on the Herefordshire Council consumer advice pages.

West Mercia Women's Aid

A specialist service provider, staffed and managed by women, and working primarily with women and children, but also with men affected by domestic abuse, providing emotional and practical support to empower them to take control of their own lives.

  • 24hr Domestic Violence Helpline for Herefordshire: 0800 783 1359

Contact details for those not in need of immediate support: