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Welcome to the Herefordshire Safeguarding Board and Partnerships website.

Coronavirus (COVID-19) Information Resources for Herefordshire

This page will be updated so check back soon for more information. Click the links below to go directly to that section:

 

 

 

Policies and Guidance for professionals

Covid19 – Guidance on Whistleblowing for staff in Herefordshire.

During the Covid-19 pandemic it is important that all staff members and volunteers are vigilant in order to keep children as well as adults who access support safe. Social distancing means that there are limited opportunities for outside agencies to see what is happening. We must be alert to the potential for abuse and neglect and speak up. The new guidance can be downloaded here: Whistleblowing – Speaking up about wrong doing

Covid 19 - Mental Health and Emotional Wellbeing, sources of support for children and young people

This guide to sources of support was created for schools and colleges to use in order to support their students - particularly those returning to educational settings. It may also be useful for a wider professional audience and can be downloaded here: Mental Health and Emotional Wellbeing, sources of support for children and young people.

Covid 19 Guidance for Professionals when a Person is not following the Guidelines on Social Distancing or Self-Isolation during the Covid 19 Pandemic

New multi agency guidance for professionals relating to Social Distancing and Self Isolation has been approved by the Assistant Director ASC Operations and can be downloaded here: Covid 19 Guidance - Guidance for Professionals when a Person is not following the Guidelines on Social Distancing or Self-Isolation during the Covid 19 Pandemic.

Home Office Guidance - Modern Slavery and Covid-19 - What to look out for and how to get help

New guidance on modern slavery and Covid-19 has just been published by the Home Office. They say:

"We are aware that victims may be approaching and accessing different support services during the COVID-19 pandemic, and have developed a flyer on ‘spotting the signs’ for staff who are not First Responders. This includes information on what to do if they encounter a potential victim of modern slavery. We have developed a similar resource that outlines the responsibilities of First Responders during this period and reiterates how victims can be referred into support".

Information for staff of non First Responder organisations

Information for staff of First Responder organisations - including Police, Local Authorities and others.

Centre of expertise on child sexual abuse (CSA Centre)

The CSA Centre has a comprehensive page of information and resources for practitioners outlining their response to Covid-19 and the implications for safeguarding and supporting children and families in relation to concerns of sexual abuse. The page can be accessed here: https://www.csacentre.org.uk/coronavirus

Home Office Guidance - Digital Safety during Covid-19

New guidance on safeguarding from harmful influences online has just been published by the Home Office. This will form the basis of all of their subsequent communications around Prevent at this time, emphasising the role of safeguarding and embedding measures to protect against online radicalisation within the context of broader digital safety (such as CSE or fraud). Digital Safety during Covid-19

Covid 19 Guidance - Removal of babies from hospital in emergency and non-emergency situations

New multi agency guidance for professionals relating to the removal of babies from hospital has been approved by the Safeguarding Children & Young People in Herefordshire Partnership and can be downloaded here: Covid 19 Guidance - Removal of babies from hospital in emergency and non emergency situations

Covid 19 Guidance - Guidance for professionals undertaking telephone assessments

New multi agency guidance for professionals undertaking telephone assessments has been produced and can be downloaded here: Covid 19 Guidance - Guidance for professionals undertaking telephone assessments

NSPCC - Covid 19 support and guidance 

The NSPCC have just published a summary of Covid 19 support and guidance for children, parents & carers and professionals. NSPCC support and guidance 

Covid-19 Visit Consideration Guidance

New multi agency guidance for professionals relating to any visits to children has been approved by the Safeguarding Children & Young People in Herefordshire Partnership and can be downloaded here:  Covid-19 Visit Consideration Guidance

Covid-19 Early Help Guidance

New multi agency guidance for professionals relating to Early Help has been approved by the Safeguarding Children & Young People in Herefordshire Partnership and can be downloaded here: Covid-19 Early Help Guidance

CQC - Covid 19 Weekly Update

The CQC (Care Quality Commission) have introduced a weekly update for providers and professionals working in healthcare services, sharing the latest guidance on COVID-19 and CQC's approach during this period. The 14 May edition can be downloaded here: https://content.govdelivery.com/accounts/UKCQC/bulletins/28b4965

Ofsted guidance and information

Ofsted guidance and information relating to coronavirus (COVID-19) for schools, early years, children's social care and further education and skills providers can be downloaded here: https://www.gov.uk/guidance/ofsted-coronavirus-covid-19-rolling-update

  

New Services and Campaigns

Hope Support Services - Covid 19

Hope Support Services based in Ross on Wye offers nationally available support for young people. Their award-winning, youth-led service is available to anybody aged up to 25 when a close family member is diagnosed with a life-threatening illness, including online support for those concerned about Covid-19. More details can be found on this poster.

Covid 19 Bereavement Support

As a response to the pandemic, St Michael’s Hospice have set up a new service. This is available to families, friends, carers and staff either directly or indirectly affected by COVID-19 or bereavement during lockdown. More details can be downloaded here Covid-19 Bereavement Support

NSPCC Advice & Support Campaign

With growing concern for the safety of some children during the coronavirus crisis the NSPCC wants more people to know how to get advice and support and where to raise concerns about a child’s wellbeing.

The charity is launching a new TV and advertising campaign today (May 4) across the UK to promote its free and confidential helpline for adults.

Changes to Citizens Advice Family Court Service

Due to the Covid-19 situation the decision was made to withdraw Citizens Advice Family Court Service staff and volunteers from delivering face-to-face support in Worcester Courts. However, they continue to deliver the service via phone, explaining what will happen at the hearing and addressing questions and concerns just as they have always done.

How to refer into the service?

Via the online referral form at www.citizensadvice.org.uk/familycourt/

By phoning the national Referral Hub (especially if the hearing is within 3 days) 

  • Applicant and respondent number: 0300 332 1000
  • Partner number : 0300 330 1161

New online counselling and wellbeing service for 11 – 26 year olds

Kooth has just launched a new online counselling and wellbeing service in Herefordshire for 11 – 26 year olds.

Kooth is:

  • Safe, confidential, anonymous
  • Free to users
  • Available 365 days a year through a smart phone, tablet or computer: go to www.kooth.com

Kooth can help with many types of concerns including: relationship problems, family issues, school or college worries, feeling low or depressed, drink, drug or money problems. 

Kooth helps to reduce wait times for young people seeking help and removes stigma around mental health.

Kooth is a “BACP accredited service”, which means it is a member of the British Association for Counselling and Psychotherapy.

New Paediatric Safeguarding and Strategy Manager for the SARC

Rosie Woolcock has been appointed as Paediatric Safeguarding and Strategy Manager for Mountain Healthcare, who run the local Sexual Assault Referral Centre. She has sent an open letter of introduction to partners with details of the new role, and all of her contact details:  Letter of introduction.

NSPCC Helpline

To further protect children and young people from harm, national government is working with the NSPCC to expand and promote its helpline.

Parents or any adult will be able to call if they want someone to talk to, and they should get in touch if they are worried about a child or young person. Anyone with concerns should email help@nspcc.org.uk or call 0808 800 5000. Click the link to visit the NSPCC website.

 

Business Continuity Arrangements

Covid-19 Safeguarding Business Continuity Plans - Revised

To manage the increasing demands placed on safeguarding services in Herefordshire during the Covid-19 pandemic all levels of the partnership have been considering how to keep children and adults safe at a time of increased pressure on staff and resources. Our plans for safeguarding children and adults, including our responses to joint areas of concern as of today (21/05/20) can be accessed at the following link Revised Herefordshire Safeguarding Business Continuity Plans

Covid-19 Safeguarding Business Continuity Plans

To manage the increasing demands placed on safeguarding services in Herefordshire during the covid-19 pandemic all levels of the partnership have been considering how to keep children and adults safe at a time of increased pressure on staff and resources. Our plans for safeguarding children and adults, including our responses to joint areas of concern as of today (05/05/20) can be accessed at the following link Herefordshire Safeguarding Business Continuity Plans

  

Domestic Abuse information

Domestic abuse during COVID-19: a reminder of advice

NHS England and NHS Improvement have published a letter entitled “Domestic abuse during COVID-19: a reminder of advice for NHS staff.” The letter may be useful for staff from other agencies as well and can be downloaded here: Domestic abuse during COVID-19

Advice about Domestic Abuse

Domestic Abuse - Practical steps for keeping safe during social distancing

Campaign launches safe space in Boots stores for victims of domestic abuse across the UK 

From today (May 1), victims of domestic abuse will be able to access safe spaces at Boots pharmacies consultation rooms where they can contact specialist domestic abuse services for support and advice. More details can be downloaded here: https://www.hestia.org/news/press-release-campaign-launches-safe-space-in-boots-stores-for-victims-of-domestic-abuse-across-the-uk

Covid-19 / Coronavirus – Domestic abuse, sexual violence, and other forms of gender-based violence.

The following information leaflets have been produced containing a lot of useful information and links: 

How can you help? Advice for friends, family, neighbours and community members.

Safety and Wellbeing Advice for Survivors

Resources from SafeLives and Respect

SafeLives, are a UK-wide charity dedicated to ending domestic abuse, for everyone and for good.  They work with organisations across the UK to transform the response to domestic abuse. They have collated resources and useful information which will be updated regularly https://safelives.org.uk/news-views/domestic-abuse-and-covid-19

Respect is a pioneering UK domestic abuse organisation leading the development of safe, effective work with perpetrators, male victims and young people using violence in their close relationships. Twitter messaging targeted at perpetrators: #Noexcuseforabuse https://twitter.com/RespectUK

  

Coronavirus (COVID-19) Testing

NEW: Everyone in England, Scotland, Wales and Northern Ireland with coronavirus (COVID-19) symptoms can now get a test. The government has today (19.05.20 announced that anyone with symptoms of coronavirus is now eligible to book a test, ahead of the rollout of the test and trace service. The extension in testing eligibility is possible thanks to increased testing capacity across the country as the government expands this towards 200,000 tests a day. Read the full press notice here: https://www.gov.uk/government/news/everyone-in-the-united-kingdom-with-symptoms-now-eligible-for-coronavirus-tests

Testing has now been expanded to include essential workers with symptoms and people who live with essential workers and have symptoms. A full list of essential workers is available here.  

Full details on how to access testing in all nations and who is eligible can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested

Essential workers can book tests for themselves and their household via a new online portal on gov.uk/coronavirus. This will make the process of getting an appointment quicker and easier, while reducing the burden on business. The online booking service applies to England and Scotland.  

If you need further guidance and support on issues related to testing, please contact DHSC at opshub@dhsc.gov.uk. Employees who have been referred for a test can seek assistance from the Coronavirus Testing Helpdesk on 0300 303 2713 for any technical issues related to their booking.

 

Other Coronavirus (Covid-19) Advice

Healthwatch Herefordshire monthly e-bulletin

Healthwatch Herefordshire publish a monthly e-bulletin and the latest May edition has a lot of useful content related to Coronavirus (COVID-19) which can be downloaded here: https://tinyurl.com/yae3uyu8

Please see information resources below aimed at members of the public:

Safeguarding adults information for Covid-19

Safeguarding adults information for self-isolating

Safeguarding children information for Covid-19 

Advice about Scammers and Fraudsters from Victim Support

Victim Support - Advice for Individuals - Scammers and Fraudsters

Victim Support - Advice for Groups - Scammers and Fraudsters

Advice for children from the Children's Commissioner

Many of you will be working with, or indeed have, children and young people who are anxious about the current pandemic.  The Children's Commissioner has produced a very useful guide which may help. Childrens guide to coronavirus

Mental Wellbeing advice

There is some very useful advice on ways to help improve mental wellbeing, during the COVID-19 pandemic on the Herefordshire Council website.

UK Government information on Coronavirus (Covid-19)

https://www.gov.uk/coronavirus

Herefordshire Council Talk Community contact details

The Talk Community Covid-19 response team can be contacted on 01432 260027 or talkcommunitycovidresponse@herefordshire.gov.uk

Subscribe to our Coronavirus (COVID-19) Information Bulletin http://eepurl.com/g1C6nH

Herefordshire Safeguarding Board and Partnerships meet throughout the year, bringing together representatives from various agencies and organisations in Herefordshire to work in partnership to protect children, young people and adults in the county. By sharing best practice and expertise we can ensure that anyone living in Herefordshire has access to the right support and services they may need.

To learn more about the work of the Herefordshire Safeguarding Adults Board and the Herefordshire Safeguarding Partners, click on the respective buttons above.

We want to ensure you are able to find information about safeguarding adults and children; in a way that makes sense and is all in one place.

For information and advice for children and adults visit WISH Herefordshire’s online service for wellbeing information and local services, events and activities county wide to help you stay independent, happy and healthy. 

Herefordshire is part of the West Midlands Safeguarding Children Procedures of agreed multi-agency child protection policies and procedures for ten Local Safeguarding Children Boards and Partnerships throughout the West Midlands Region.

We are changing the branding of some of the content on our website to reflect the new safeguarding children arrangements in Herefordshire.

Until this work is complete you may see certain pages and documents that still refer to Herefordshire Safeguarding Children Board or HSCB. We appreciate your understanding, and if you have any queries about site content please contact the Safeguarding Business Unit on 01432 260100